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Last updated: March 2026

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and other applicable regulations, users of the website www.medguardian.tech and the MedGuardian device are hereby informed of this Privacy Policy.

1. Identity and Contact Details of the Data Controller

The controller responsible for processing your personal data is:

Company name: FACER DIGITAL LABS SL
Address: Córdoba Biotech, C. Astrónoma Cecilia Payne, Edificio Orión, Planta 1, 14014 Córdoba, Spain
Tax ID (CIF): B26860908
Contact email: miguel@medguardian.tech
Contact phone: +34 671 415 999
Commercial Registry: Registered in the Commercial Registry of Córdoba, Sheet CO-48567, Entry 1, dated February 27, 2026.


2. Purpose of Data Processing

The personal data collected will be processed for the following purposes:


2.1. Operation of the MedGuardian device

  • - Configuration of medication schedules
  • - Management of reminders
  • - Recording whether doses have been taken or missed
  • - Generation of treatment adherence statistics
  • - Improvement of therapeutic adherence

2.2. Technical management and service improvement

  • - Maintenance and improvement of device functionality
  • - Resolution of technical incidents
  • - System performance analysis
  • - Improvement of the user experience

2.3. Customer support

Responding to inquiries sent by email
Incident management


2.4. Compliance with legal obligations

Compliance with applicable fiscal, commercial, or legal obligations


3. Categories of Data Processed


3.1. Health data

MedGuardian may process data related to the user's medication, which are considered special categories of personal data under Article 9 of the GDPR:

  • - Number of daily doses
  • - Medication schedules
  • - Number of pills per dose
  • - Treatment adherence records
  • - History of taken or missed doses

Medical diagnoses or full medical records are not collected, unless voluntarily provided by the user.


3.2. Technical and usage data

  • - Device identifier
  • - Operating system version
  • - Battery status
  • - Bluetooth connection logs
  • - Error or technical failure logs
  • - Frequency of interaction with the device
  • - Alerts acknowledged or ignored

3.3. Website browsing data

When browsing www.medguardian.tech, the following data may be collected:

  • - IP address
  • - Browser type
  • - Pages visited
  • - Date and time of access

3.4. Contact data

When contacting via email:

  • - Name (if provided)
  • - Email address
  • - Message content

4. Legal Basis for Processing

Data processing is based on:

  • - Explicit user consent for the processing of health data (Art. 6.1.a and 9.2.a GDPR)
  • - Performance of the contractual relationship arising from the use of the device
  • - Compliance with legal obligations
  • - Legitimate interest in ensuring service security and improvement

Data Retention

Personal data will be retained:

  • - For as long as the user uses the device or service
  • - Until the user withdraws their consent
  • - For the legally required periods necessary to comply with legal obligations

Once the relationship ends, the data will be securely deleted or anonymized.


6. Disclosure of Data to Third Parties

Data may be shared with third parties only when necessary for the provision of the service, such as:

  • - Web hosting and server providers
  • - Cloud storage providers
  • - Technical maintenance services
  • - Web analytics providers

In all cases:

  • - Data processing agreements are signed with providers
  • - Only strictly necessary data is shared
  • - Personal data is never sold to third parties

7. International Data Transfers

If technological providers with servers located outside the European Economic Area (EEA) are used, international data transfers may occur.

In such cases, GDPR compliance will be ensured through:

  • - Standard Contractual Clauses approved by the European Commission
  • - Providers adhering to valid legal frameworks such as the EU-US Data Privacy Framework

8. User Rights

Users may exercise the following rights at any time:

  • - Right of access
  • - Right to rectification
  • - Right to erasure
  • - Right to object
  • - Right to restriction of processing
  • - Right to data portability
  • - Right to withdraw consent at any time

To exercise these rights, requests can be sent to: miguel@medguardian.tech

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es) if they believe their rights have been violated.


9. Security Measures

FACER DIGITAL LABS SL applies appropriate technical and organizational measures to guarantee the confidentiality, integrity, and availability of personal data, especially considering that health data may be processed.

These measures include, among others:

  • - Encryption of communications
  • - Restricted access control
  • - Protection against unauthorized access
  • - Backup and recovery systems

10. Modifications

FACER DIGITAL LABS SL reserves the right to modify this Privacy Policy in order to adapt it to legislative or technical developments. In the event of substantial changes, users will be properly informed.

For any questions regarding this Privacy Policy, you may contact: miguel@medguardian.tech

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